Collect: Help and Support

I Forgot my Web Account Password. What should I do?

You created an account on Collect web but have forgotten your password! Don't worry, it happens to the best of us! This article takes you through the steps to reset it.

You can follow these simple steps outlined below to reset your Collect web account password:

  1. Go to the Collect login screen at, and click on “Forgot Password”. 
  2. Enter your registered email address. A link with password reset instructions will be sent to that email ID.
  3. Click on the link in that email, and you'll be redirected to a new webpage.
  4. Now, type a new password (with at least 6 characters and 1 number). Click on “Reset Password” and your password will be updated.
  5. You can now log into your account with the registered email address and the newly set password.

Pro Tip - Want to simply change your password? Follow the same steps listed above!