Collect: Help and Support

How can I Install the Collect Mobile App?

Before you can start collecting data, you will need to install the Collect app in your mobile. Follow these steps to install it on your device:

  1. Go to the Google Play Store. If you don't have Play store installed in your mobile, follow the steps in this article to install it.
  2. Tap on the 'Search' bar present in the top of your screen.
  3. Search for 'SocialCops Collect'.
  4. Press on Collect - Data Collection Tool. (The icon is a yellow ā€˜Cā€™ on a black background.)
  5. Press on the 'Install' button.
  6. Your device will start installing Collect. A notification will appear in the notifications pull-down menu at the top of your device with the progress of your app download.
  7. Once Collect has been successfully installed, press on 'Open'. Now you can create your account on Collect and start collecting data.
  8. Once you have used the app and have any feedback for us, you can also go to Collect on Play Store and write a review of how your experience was.

Note: If you see the message 'Incompatible with your phone' during this process, please check if your device has the right configuration: Which Devices Support the Collect App?