Collect: Help and Support

How to Download or Export Data

You can download or export your data from Collect in both Excel and CSV formats. It also allows to customize your exported data file.

In addition to viewing your collected responses on Collect, you can also download or export your data for further analysis using your preferred analysis software. In this article, we will discuss how you can download your data in a few simple steps!

You can also watch a video tutorial at the bottom of this article. 📹

Downloading Data From Collect

Step 1. Go to your Collect web dashboard and open the “Data” tab. Next, click on the “Click to view Responses” column for the form you want.

You will be able to see a screen with the details of different responses collected using this form.

Step 2. If you do not want to download only a set of responses, you can filter your data by date, data collector, tags, and response ID.

Once you have chosen the filters you want, click on the “Download Data” tab in the top right corner of the dashboard to export this data.

Now, you will be able to view a screen where you can choose the settings for your downloaded file.

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Step 3. In the download data screen that you can see, select the settings you want. These settings will help you customize how you want your downloaded data file to be.

Here is what different settings mean:

a. Column Headers: "Column Headers" determines what the column headers look like in your data file. You can choose between "Question Keyword" and "Question Titles".

Question keywords can be useful in case you have your questions in a local language that your analysis team might not understand.

b. Choice Options: "Choice Options" determines what the choices of option questions look like in your data file. You can choose between "Question Keyword" and "Question Titles".

c. File Formats: You can choose whether you want the downloaded data to be an Excel file or a CSV file.

d. Time Zone: This lets you choose the time zone for all the time stamps and time questions in your downloaded data file. You can choose any time zone from around the world.

And finally, you can also select the format for this downloaded data — 'Format 1' or 'Format 2'.

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Step 4. Once you have selected the right settings for your data file, click on “Request Download” tab. This will start your data download.

Step 5. Click on “Check Status” tab to see the status of your download on the panel on the left. Once it turns into a blue "Download". Click on "Download" and your file will be downloaded.

Video Tutorial:

You can also watch the video below to learn how you download data from Collect. Please use the full screen mode to view it clearly.

Help and Support:

Need any help or have some questions? Just drop us an email at support@socialcops.com and we will get right back!